by CPI Staff | Oct 12, 2026 | AI Agents, AI Vendor Selection & Implementation, Blog, OpenAI
In this blog post How OpenAI Presence Moves Customer Service Agents Into Production we will explain why so many promising customer service AI pilots stall after the demo, how Presence addresses the production gap, and what technology leaders should check before...
by CPI Staff | Oct 12, 2026 | AI Agents, AI Governance & Risk Management, Blog, OpenAI
In this blog post What Multi-Turn State Means for Your OpenAI Agent in Practice we will explain how an agent keeps track of an ongoing task, why that continuity matters, and what your team must control before using it with business data. Without multi-turn state,...
by CPI Staff | Oct 12, 2026 | .NET, AI Agents, Blog, OpenAI
In this blog post Why Streaming Responses Make OpenAI Agents Feel Faster in Business we will explain why capable AI agents can still frustrate users, and how showing results as they are generated creates a faster, more trustworthy experience. You have probably seen...
by CPI Staff | Oct 12, 2026 | AI Agents, AI Governance & Risk Management, Blog
In this blog post How to Create an Emergency Off Switch for Business AI Agents we will explain how to stop an AI agent quickly when it starts making incorrect decisions, exposing information, creating unexpected costs or taking actions it should not take. Imagine an...
by CPI Staff | Oct 12, 2026 | Blog, Essential 8, Microsoft 365, Microsoft 365 Security
In this blog post How to Reduce Microsoft 365 Security Risk Without New Licences we will explain how to close common security gaps by configuring the tools your business is already paying for. Many organisations assume better security requires another Microsoft...
by CPI Staff | Oct 12, 2026 | AI for Business & AI Strategy, AI Governance & Risk Management, AI Vendor Selection & Implementation, Blog
In this blog post How a Senior Forward Deployed Engineer Turns AI Ideas Into Results we will show how promising AI concepts become secure, useful systems. Many businesses already have ideas and demonstrations, but progress stalls when nobody can connect the technology...
