by CPI Staff | Oct 12, 2026 | Blog, Entra ID, Essential 8, Microsoft 365 Security
In this blog post Microsoft Entra ID Security Settings Every Business Should Review we will explain which identity controls deserve attention, why they matter and how they reduce security risk without making work unnecessarily difficult. If staff can access Microsoft...
by CPI Staff | Oct 12, 2026 | AI Agents, AI Governance & Risk Management, Blog, Microsoft AI Foundry
In this blog post How to Evaluate Groundedness Tool Accuracy and Task Completion we will explain how to determine whether a Microsoft Foundry agent is genuinely ready for business use, rather than simply impressive in a demonstration. The problem is that an agent can...
by CPI Staff | Oct 12, 2026 | AI Agents, AI for Business & AI Strategy, AI Governance & Risk Management, Blog
In this blog post How to Design AI Conversations Around Real Business Processes we will explain how to turn an AI chat experience into a controlled workflow that reduces delays, rework and operating costs. Many AI projects look impressive in a demonstration but...
by CPI Staff | Oct 12, 2026 | AI Agents, Blog, Microsoft 365, Microsoft 365 Security
In this blog post How Work IQ Securely Connects AI Agents to Microsoft 365 Data we will explain how AI agents can use your organisation’s emails, documents, meetings and conversations without creating another uncontrolled copy of sensitive business information. Most...
by CPI Staff | Oct 12, 2026 | AI for Business & AI Strategy, AI Governance & Risk Management, Blog, Cybersecurity Strategy & Governance
In this blog post What Boards Need to Know About AI Governance and Accountability we will explain what directors should oversee, what management must report and how to stop useful AI projects becoming unmanaged business risks. Many boards have approved AI investment...
by CPI Staff | Oct 12, 2026 | AI Agents, AI for Business & AI Strategy, AI Governance & Risk Management, Blog
In this blog post Designing Safe AI Agent Loops for Customer Service Operations we will explain how AI agents complete multi-step work, where unsafe loops create business risk, and which controls keep automation within sensible boundaries. The basic idea is...
